FREQUENTLY ASKED QUESTIONS

  • HOW DO I CHECK IN MY CHILD?
     

    Everyone who comes to Downtown to drop off their child will need to stop at one electronic kiosk check-in stations. Regularly Attending children and their parents receive a computer printed blue tag. For visiting families we have separate Visitor Kiosk. The Visiting Children will receive a white tag.
     

    Parents are asked to remain on campus when their child is in our care.

  • WILL MY CHILD RECEIVE A SNACK?
     
    • Children from 7-12 mos. receive Cheerios or crackers.
    • Children 1-2 receive crackers and water.
    • We are a nut free zone and do not serve snacks with nuts or nut traces.
    • Please be sure to tell the nursery workers if your child has allergies.
  • WHAT SAFETY MEASURES ARE IN PLACE AT THE CHURCH?
     
    • First aid kits are in all classrooms and a more complete kit is in the Downtown Workroom.
    • Additional designated staff and volunteers are assigned to rooms to help with all evacuations. In case of a fire drill, meet your child outside of the building. 
    • Security cameras are in hallways.
    • Surface areas and baby toys are disinfected after each session.
    • Leaders wear disposable gloves when diapering.  Children are placed on wax paper and disinfectant is used on the changing area.
  • WHAT LEVEL OF BIBLE TEACHING WILL MY CHILD RECEIVE?
     

    One's Room:
    Fun, interactive curriculum involving simple songs with Bible themes and handling small objects.
     
    Two's Room:
    Simple Bible story, crafts, and praise time with our guitar ministry.

  • WHO STAFFS THE NURSERY?
     
    • Volunteers are parents and other loving adults and teens that have a heart for our littlest ones.
    • Volunteers must complete a ministry application, background check, and training. 
    • We strongly encourage parents to join a nursery rotation.
  • WHAT SHOULD I BRING FOR MY CHILD?
     
    • Diaper bag with diaper and wipes
    • Pull Ups if you are potty training
    • Labeled drinking cup or bottle
    • Complete change of clothes
    • Pacifier attached with a clip
  • WHAT ARE THE HEALTH POLICIES FOR THE CLASSROOMS?
     

    We are unable to accept children who exhibit the following symptoms: (even if on medication)
    - Any colored discharge from the nose
    - Clear runny nose (not associated with allergies or teething)
    - Coughing/Sneezing
    - Any discharge from the eyes
    - A body rash (excluding diaper rash)
    - Any childhood diseases

    Or children who, within the past 24 hours, have had:
    - Fever
    - Vomiting
    - Diarrhea
    - Medication that could mask symptoms
    - Antibiotics within the past 48 hours

    Please cover all scrapes and cuts with a bandage prior to dropping off your child.  We have first aid kits in all classrooms if you need supplies.  Thank you!


HELPFUL TIPS FOR PARENTS:

Consistent church participation helps children develop a sense of trust and security within their overall church experience.

Talk to your child about coming to church and create the excitement for them. 

Please take a "parent pager" when checking your child in at the counter.

Communicate with leaders any allergies or special needs.

If your child becomes upset, remind them in a kind, firm voice that you are going to church and will be back soon. If your child continues to be excessively unhappy, we will notify you.

Help your child develop "church security" by picking them up promptly after each session. A child may become anxious when other children have departed.